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Airport Service Kiosk

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If you find that the following product does not fully meet your requirements, please contact our sales team directly, and we can customize the products for you.

Airport Service Kiosk Solutions

Introducing our cutting-edge airport kiosk - a revolutionary product designed to transform the way passengers navigate their way around the airport and access information about their flights. With the ever-increasing development and digitization of traditional "Ask Me" services, our airport kiosk provides passengers with a streamlined experience that's both efficient and convenient.
Our airport kiosk is designed to assist passengers by answering their inquiries and providing guidance on the facility. It enables passengers to have direct access to information about their flights, other relevant details, and guidance about airport facilities. This simplifies the inquiry process, increases convenience, and provides a more personalized experience for passengers.
Our airport kiosk is equipped with easy-to-use touch screens that provide passengers with real-time, on-demand information about their flights. The kiosk provides valuable information, such as gate and flight times, baggage claim locations, airport maps, and much more – all in one convenient location.
Our airport kiosk is a game-changer in providing a seamless customer experience. By allowing passengers to have direct access to information about their flights and providing detailed guidance about airport facilities, we can ensure a hassle-free journey through the airport. The kiosk truly simplifies the inquiry process, putting critical information right at passengers' fingertips.

KL179

KL179-1

Kiosk configuration

Modules	Description
Host	Windows or Android or Linux OS is available i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G
Touch monitor	21.5inch, 23.8inch, 27inch
Card reader	Contactless chip card
Receipt printer	80mm thermal printing
Power supply	110V ~220V AC in
KYC	Camera, fingerprint scanner, Passport and ID scanner
Cabinet	Made by CR steel, with powder coating
Customization	Color, design, logo, branding, configuration, etc.

Procedures for Kiosk Order

Inquiry

You share your demands for the kiosk, including configuration, quantity, working scenario, etc.

1 day

Quotation and terms negotiation

Our sales team will offer you the quotation according to the demands.

1 day to offer a quotation

The negotiation time mainly depends on the buyer's schedule. Our team will respond within 1 day.

Payment

Acknowledge payment according to the sales contract.

1 to 3 working days for international wire transfers.

We accept payment from the company account only; we are unable to receive payment from the private account.

Drawing approval

Provide drawing for approval before production

Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish.

Components collecting

50% to 80% of the electrical devices are outsourced, and we will order the components from our reliable suppliers to ensure the kiosk has good quality and stable performance.

About 7 to 25 days

Production

Production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.

It usually takes about 25 days after the drawing is approved.

Component collection and production are usually handled parallelly.

Assembly

Assemble the components and the cabinet, properly connecting the components, and making sure it's easy and convenient to do maintenance in the future.

It will take about 1 to 3 days.

Test

After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain.

It will take about 3 to 7 days.

Packing

The standard package is 3 layers: poly bag, form corner protectors, and wooden case.

1 to 2 days.

Shipping

Our business term is usually ex-work, but we can also help arrange the shipping by courier, by air, by sea, or by train.

3 to 7 days by courier or by air.

3 to 50 days by sea.

7 to 20 days by train.

After-sales support

Shipping doesn't mean the order has been completed; we always provide after-sales support.

Lifetime support.

Warranty

The standard warranty is 12 months after shipment.

The warranty can be extended.

12 months

Contact us

Tel: +86-755 29420029

Phone: +86-13510081752

Email: sales@kioskmachine.net

Address: 6th Floor, Yijing Tech Park, Guangming, Shenzhen, Guangdong, China

WhatsApp: +86 13510081752

FAQ

Q: Who are you?

A: Our company is Shenzhen Top Good Intelligent Technology Co., Ltd, was established by a team with more than 18-year experiences in kiosk designing and manufacturing. It registered under Chinese Business Laws with number 9144 0300 3058 8283 3A in 2014 with the license for Import and Export of self-service kiosks and related products.

Q: When is your working time?

The production team's working time is:

Day shift:

8:00 am to 12:00 am

2:00 pm to 6:00 pm

Beijing Time

The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally, you will get a response within 12 working hours.

Q: Can I have my brand shown on the screen when the kiosk been turned on?

A: Yes, you can when the order quantity is more than 100 units.

Q: How long is the warranty time?

A: The standard warranty is 1 year. The warranty is expandable to be 5-year. When you have special requirements for the warranty, please discuss it with our sales representative.

Q: How long is the lead time?

A: The lead time is generally 30 days for self-service kiosks and vending machines, and 10 to 20 days for digital signage

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