Products
Features
If you find that the following product does not fully meet your requirements, please contact our sales team directly, and we can customize the products for you.
Self-service Queue KIOSK Solutions
In today's fast-paced world, customers demand quick and efficient service. Long queues and waiting times can lead to frustration and negative experiences. That's where the Queue kiosk comes in.
It's a revolutionary customer flow management solution that eliminates the need for a paper sign-in sheet and provides customers with a secure, self-service experience.
With the Queue kiosk, customers can arrive at their convenience and enter their information into the self-service kiosk, which is highly intuitive and easy to use. The information is then stored securely and is easily accessible to staff members. The system ensures that customers are served in the order in which they arrive, leading to a fair and efficient process.
Queue kiosk has a user-friendly interface, which makes it suitable for any business or organization regardless of size or industry. The kiosk can be customized to suit specific business needs, such as branding, language, and more. This flexibility extends to the layout design, which can be modified to optimize customer flow and minimize the wait time.
Not only does the Queue kiosk provide customers with an efficient way to manage their customer journey, but it also improves data capture capabilities. Traditional paper sign-in sheets are prone to errors and missing information, while Queue kiosk captures all the required data accurately and in real-time, providing businesses with valuable insights into customer behavior, wait times, and more.
Queue kiosk is also highly secure, ensuring that customer data is kept confidential and is compliant with data protection regulations. This feature enhances customer trust and loyalty, which in turn leads to increased customer satisfaction and repeat business.
The Queue kiosk is a robust, flexible, and secure customer flow management solution that enhances the customer experience, streamlines operations and improves data capture. Its innovative and user-friendly design makes it a must-have for any business and an indispensable tool for managing customer flow.
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Kiosk configuration
| Modules | Description |
| Host |
Windows or Android or Linux OS is available i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G |
| Touch monitor | 21.5inch, 23.6inch |
| Card reader | Contactless chip card |
| Receipt printer | 80mm thermal printing |
|
Swipe Reader |
Yes |
| Power supply | 110V ~220V AC in |
| QR scanner | Yes |
| Cabinet | Made by CR steel, with powder coating |
| Customization |
Color, design, logo, branding, configuration, etc. |
Procedures for Kiosk Order
1
Inquiry
You share your demands for the kiosk, including configuration, quantity, working scenario, etc.
1 day
2
Quotation and terms negotiation
Our sales team will offer you the quotation according to the demands.
1 day to offer a quotation
The negotiation time mainly depends on the buyer's schedule. Our team will respond within 1 day.
3
Payment
Acknowledge payment according to the sales contract.
1 to 3 working days for international wire transfers.
We accept payment from the company account only; we are unable to receive payment from the private account.
4
Drawing approval
Provide drawing for approval before production
Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish.
5
Components collecting
50% to 80% of the electrical devices are outsourced, and we will order the components from our reliable suppliers to ensure the kiosk has good quality and stable performance.
About 7 to 25 days
6
Production
Production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.
It usually takes about 25 days after the drawing is approved.
Component collection and production are usually handled parallelly.
7
Assembly
Assemble the components and the cabinet, properly connecting the components, and making sure it's easy and convenient to do maintenance in the future.
It will take about 1 to 3 days.
8
Test
After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain.
It will take about 3 to 7 days.
9
Packing
The standard package is 3 layers: poly bag, form corner protectors, and wooden case.
1 to 2 days.
10
Shipping
Our business term is usually ex-work, but we can also help arrange the shipping by courier, by air, by sea, or by train.
3 to 7 days by courier or by air.
3 to 50 days by sea.
7 to 20 days by train.
11
After-sales support
Shipping doesn't mean the order has been completed; we always provide after-sales support.
Lifetime support.
12
Warranty
The standard warranty is 12 months after shipment.
The warranty can be extended.
12 months
Contact us
Tel: +86-755 29420029
Phone: +86-13510081752
Email: sales@kioskmachine.net
Address: 6th Floor, Yijing Tech Park, Guangming, Shenzhen, Guangdong, China
WhatsApp: +86 13510081752
FAQ
Q: Who are you?
Q: When is your working time?
The production team's working time is:
Day shift:
8:00 am to 12:00 am
2:00 pm to 6:00 pm
Beijing Time
The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally, you will get a response within 12 working hours.
Q: Can I have my brand shown on the screen when the kiosk been turned on?
Q: How long is the warranty time?
Q: How long is the lead time?
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