Products
Self-service Kiosk For Hospital
The hospitality industry has undergone a significant transformation in recent years, with technology playing a critical role in how hotels, resorts, and restaurants deliver their services. Self-service kiosks are a game-changer and an innovative way to enhance the guest experience in the hospitality industry.
Features
Self-service Kiosk for Hospital: Enhancing the Guest Experience
The hospitality industry has undergone a significant transformation in recent years, with technology playing a critical role in how hotels, resorts, and restaurants deliver their services. Self-service kiosks are a game-changer and an innovative way to enhance the guest experience in the hospitality industry.
Self-service kiosks for hospitality provide guests with a personalized experience, enabling them to access information and make purchases and reservations without the need for any human intervention. These kiosks reduce wait times, freeing up staff members to focus on delivering personalized services that guests will appreciate.
Self-service kiosks can be used in a variety of ways, including checking in and out of hotels, ordering room service, booking spa services and making restaurant reservations. They also enable guests to customize their experiences by allowing them to select their preferred amenities, room location, and other preferences.
One of the primary benefits of self-service kiosks is that they improve efficiency, as guests no longer have to wait in long queues to check-in or order food. This in turn leads to a more pleasant guest experience, as guests are able to spend more time enjoying their stay rather than waiting on service.
Furthermore, the kiosks offer exciting opportunities for hotels to enhance their branding and marketing efforts. Kiosks can be customized with specific brand colors and logos, to create a unique visual identity. The kiosks can also be used to gather guest information and preferences for targeted marketing purposes.
Self-service kiosk requires minimal staff support, which leads to cost savings for hotels and restaurants. Staff can focus on more personalized guest interactions and spend less time on mundane and repetitive tasks.
One of the challenges of self-service kiosks is making sure that they are user-friendly and intuitive for guests. An intuitive user interface reduces the chances of guests making mistakes or experiencing frustration while using the kiosk. Regular maintenance of the kiosks is also critical for ensuring that they remain in good working condition.
In conclusion, self-service kiosks have revolutionized the hospitality industry and are proving to be a valuable tool for hotels, resorts, and restaurants to enhance the guest experience. With a user-friendly interface, hotels and restaurants can provide guests with a unique and personalized experience, which is sure to keep them coming back.
Kiosk configuration
| Modules | Description |
| Host |
Windows or Android or Linux OS is available i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G |
| Touch monitor | 15inch, 17inch, 19inch, 21.5inch |
| Card reader | Contactless chip card |
| Receipt printer | 80mm thermal printing |
|
Payment terminals |
POS or unattended payment terminal |
| Power supply | 110V ~220V AC in |
| KYC | Camera, fingerprint scanner, Passport and ID scanner |
| Cabinet | Made by CR steel, with powder coating |
| Customization |
Color, design, logo, branding, configuration, etc. |
Procedures for Kiosk Order
1
Inquiry
You share your demands for the kiosk, including configuration, quantity, working scenario, etc.
1 day
2
Quotation and terms negotiation
Our sales team will offer you the quotation according to the demands.
1 day to offer a quotation
Negotiation time mainly depends on the buyer's schedule. Our team will response within 1 day.
3
Payment
Acknowledge payment according to the sales contract.
1 to 3 working days for international wire transfer.
We accept payment from the company account only, unable to receive payment from the private account.
4
Drawing approval
Provide drawing for approval before production
Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish the drawing.
5
5
Components collecting
50% to 80% of the electrical devices are outsourced, we will order the components from our reliable suppliers to ensure the kiosk with good quality and stable performance.
About 7 to 25 days.
6
Production
The production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.
It usually takes about 25 days after the drawing is approved.
Components collecting and Production are usually handled parallelly.
7
Assembly
Assemble the components and the cabinet, properly connecting the components, making sure it's easy and convenient to do maintenance in the future.
It will take about 1 to 3 days.
8
Test
After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain.
It will take about 3 to 7 days.
9
Packing
The standard package is 3 layers: poly bag, form corner protectors, and wooden case.
1 to 2 days.
10
Shipping
Our business term is usually ex-work, but we can also help to arrange the shipping by courier, by air, by sea, or by train.
3 to 7 days by courier/ by air.
3 to 50 days by sea.
7 to 20 days by train.
11
After-sales support
Shipping doesn't mean the order has been completed, we provide after-sales support always.
Lifetime support.
12
Warranty
The standard warranty is 12 months after shipment.
The warranty can be extended.
12 months
Contact us
Tel: +86-755 29420029
Phone: +86-13510081752
Email: sales@kioskmachine.net
Address: Building B, CANBO Tech Park, Gongming, Guangming, Shenzhen, Guangdong, China
WhatsApp: +86 13510081752
FAQ
Q: Who are you?
Q: When is your working time?
The production team's working time is:
Day shift:
8:00 am to 12:00 am
2:00 pm to 6:00 pm
Beijing Time
The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally, you will get a response within 12 working hours.
Q: Can I have my brand shown on the screen when the kiosk been turned on?
Q: How long is the warranty time?
Q: How long is the lead time?
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