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19inch Open Framed Touch Monitor

Industrial-grade Super Sensitive Touch Pure flat design with narrow edge Smart and sensitive with up to 10 touch Multiple mounting options including horizontal bracket mount, vertical bracket mount and VESA mount

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Features

If you find that the following product does not fully meet your requirements, please contact our sales team directly and we can customize the products for you.

Open Framed Touch Monitor

Model No.	19inch
Series	OT
Display Type	5:4 Ratio 19" ,LED backlight
Active Area	377.3mm×302.1mm
Suggested Resolution	1280×1024 @ 60Hz
Support Colors	16.7M
Brightness (Typ.)	Pure LCD Panel	350cd/m2
	With Touch Monitor	182cd/m2
Response Time (Typ.)	12ms
Viewing Angle(Typ.at CR＞10))	Horizontal(left/right)	70°/80°
	Vertical(up/down)	70°/80°
Contrast Ratio (Typ.)	800:1
Video Input	VGA/DVI
Frequency (H/V)	30～80KHz / 60～75Hz
Power Supply	Type: External brick
	Display voltage: DC 12V±5%
	Input (line) voltage: 100-240 VAC, 50-60 Hz
Environment	Operating Temp.	0～50°C
	Operating RH	20%～80%
	Storage Temp.	-10～60°C
	Storage RH	10%～90%
MTBF	≥30,000 Hours
LED Back Light Life (Typ.)	≥30,000 Hours
Power Consumption	Standby Power: ≤2W / Operating Power: ≤35W
Mount Interface	1.VESA 75mm and 100mm
	2.Mount bracket, horizontal or vertical mount
OSD Control	Buttons	AUTO,+,POWER,-,MENU
	Function	Brightness, Contrast Ratio, Auto-adjust, Phase, Clock, H/V Location, Languages, Function, Reset
Touch input	USB
Support System	XP,WIN7,WIN8,WIN10,Linux,Android
Agency approvals	CCC, UL, FCC, CE, CB, RoHS
Regular Warranty	1 year
Touch Screen
Touch Type	19" Projected capacitive screen
Touch input	USB
Hardness	7H
Light Transmittance	≥85%
Support System	XP,WIN7,WIN8,WIN10,Linux,Android
Active Area	377.32×302.06mm
Thickness	4.3±0.2mm
Touch Test	≥50,000,000 times
Input Voltage	DC 5V±5%

Kiosk configuration

Procedures for Kiosk Order

Inquiry

You share your demands for the kiosk, including configuration, quantity, working scenario, etc.

1 day

Quotation and terms negotiation

Our sales team will offer you the quotation according to the demands.

1 day to offer a quotation

Negotiation time mainly depends on the buyer's schedule. Our team will response within 1 day.

Payment

Acknowledge payment according to the sales contract.

1 to 3 working days for international wire transfer.

We accept payment from the company account only, unable to receive payment from the private account.

Drawing approval

Provide drawing for approval before production

Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish the drawing.

Components collecting

50% to 80% of the electrical devices are outsourced, we will order the components from our reliable suppliers to ensure the kiosk with good quality and stable performance.

About 7 to 25 days.

Production

The production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.

It usually takes about 25 days after the drawing is approved.

Components collecting and Production are usually handled parallelly.

Assembly

Assemble the components and the cabinet, properly connecting the components, making sure it's easy and convenient to do maintenance in the future.

It will take about 1 to 3 days.

Test

After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain.

It will take about 3 to 7 days.

Packing

The standard package is 3 layers: poly bag, form corner protectors, and wooden case.

1 to 2 days.

Shipping

Our business term is usually ex-work, but we can also help to arrange the shipping by courier, by air, by sea, or by train.

3 to 7 days by courier/ by air.

3 to 50 days by sea.

7 to 20 days by train.

After-sales support

Shipping doesn't mean the order has been completed, we provide after-sales support always.

Lifetime support.

Warranty

The standard warranty is 12 months after shipment.

The warranty can be extended.

12 months

Contact us

Tel: +86-755 29420029

Phone: +86-13510081752

Email: sales@kioskmachine.net

Address: Building B, CANBO Tech Park, Gongming, Guangming, Shenzhen, Guangdong, China

WhatsApp: +86 13510081752

FAQ

Q: Who are you?

A: Our company is Shenzhen Top Good Intelligent Technology Co., Ltd, was established by a team with more than 18-year experiences in kiosk designing and manufacturing. It registered under Chinese Business Laws with number 9144 0300 3058 8283 3A in 2014 with the license for Import and Export of self-service kiosks and related products.

Q: When is your working time?

The production team's working time is:

Day shift:

8:00 am to 12:00 am

2:00 pm to 6:00 pm

Beijing Time

The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally, you will get a response within 12 working hours.

Q: Can I have my brand shown on the screen when the kiosk been turned on?

A: Yes, you can when the order quantity is more than 100 units.

Q: How long is the warranty time?

A: The standard warranty is 1 year. The warranty is expandable to be 5-year. When you have special requirements for the warranty, please discuss it with our sales representative.

Q: How long is the lead time?

A: The lead time is generally 30 days for self-service kiosks and vending machines, and 10 to 20 days for digital signage

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