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Self-service

Self-service Kiosk Software

Self-service kiosk software has revolutionized the way businesses operate, providing customers with a modern and convenient way to access information and services. These kiosks allow customers to navigate through a range of options and complete transactions, providing a self-service experience that is both efficient and effective.

Features

 

Self-service Kiosk software

 

Self-service kiosk software has revolutionized the way businesses operate, providing customers with a modern and convenient way to access information and services. These kiosks allow customers to navigate through a range of options and complete transactions, providing a self-service experience that is both efficient and effective.

The rise of self-service kiosks has been driven by a growing demand for convenience and accessibility. Customers today demand seamless service experiences, and self-service kiosks provide just that. With these kiosks, customers can easily obtain information, complete purchases, and manage their accounts.

The self-service kiosk software is designed to be user-friendly and intuitive, providing customers with a simple and easy-to-navigate interface. The software can be customized to meet the specific needs of a business, providing a tailored experience that is unique to the brand.

Self-service kiosks offer several benefits for businesses, including increased efficiency and cost savings. These kiosks reduce the need for additional staff, allowing businesses to allocate resources more effectively. Additionally, they help to reduce the risk of errors and delays, ensuring that transactions are completed quickly and accurately.

The self-service kiosk software also provides businesses with valuable data and insights. By tracking usage patterns and behavior, businesses can gain a better understanding of their customers’ needs and preferences. This information can then be used to improve the overall customer experience, driving customer loyalty and satisfaction.

One key benefit of self-service kiosks is their ability to provide 24/7 service. With these kiosks available around the clock, customers can access information and complete transactions whenever they need to. This provides a level of convenience that traditional service models simply cannot match.

Self-service kiosks are becoming increasingly popular across a range of industries, from retail and hospitality to healthcare and transportation. As more businesses recognize the benefits of these kiosks, they are likely to become even more ubiquitous in the years to come.

In conclusion, self-service kiosk software is transforming the way businesses operate, providing customers with an efficient and convenient way to access information and services. With their user-friendly interfaces and 24/7 availability, these kiosks are becoming an increasingly important tool for businesses looking to provide a modern and seamless service experience.

 

 

 

 

 

Kiosk configuration

 

 

Modules Description
Host

Windows or Android or Linux OS is available

i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G

RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G

Touch monitor 15inch, 17inch, 19inch, 21.5inch
Card reader Contactless chip card
Receipt printer 80mm thermal printing

Payment terminals

POS or unattended payment terminal
Power supply 110V ~220V AC in
KYC Camera, fingerprint scanner, Passport and ID scanner
Cabinet Made by CR steel, with powder coating
Customization

Color, design, logo, branding, configuration, etc.

 


Procedures for Kiosk Order

 

Inquiry 

You share your demands for the kiosk, including configuration, quantity, working scenario, etc.

1 day 

2

Quotation and terms negotiation

Our sales team will offer you the quotation according to the demands.

1 day to offer a quotation

Negotiation time mainly depends on the buyer's schedule. Our team will response within 1 day.

 

3

 Payment

Acknowledge payment according to the sales contract.

1 to 3 working days for international wire transfer.

We accept payment from the company account only, unable to receive payment from the private account. 

4

Drawing approval 

Provide drawing for approval before production

Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish the drawing. 

 

5

Components collecting

50% to 80% of the electrical devices are outsourced, we will order the components from our reliable suppliers to ensure the kiosk with good quality and stable performance.

About 7 to 25 days.

6

Production

The production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.

It usually takes about 25 days after the drawing is approved. 

Components collecting and Production are usually handled parallelly.

7

Assembly

Assemble the components and the cabinet, properly connecting the components, making sure it's easy and convenient to do maintenance in the future.

It will take about 1 to 3 days.

8

Test

After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain. 

It will take about 3 to 7 days. 

 

9

Packing

The standard package is 3 layers: poly bag, form corner protectors, and wooden case.

1 to 2 days. 

10

Shipping

Our business term is usually ex-work, but we can also help to arrange the shipping by courier, by air, by sea, or by train.

3 to 7 days by courier/ by air.

3 to 50 days by sea.

7 to 20 days by train. 

11

After-sales support

Shipping doesn't mean the order has been completed, we provide after-sales support always.

Lifetime support. 

12

Warranty

The standard warranty is 12 months after shipment.

The warranty can be extended.

12 months 

 

 


 

 

Contact us

 

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Tel: +86-755 29420029

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Phone: +86-13510081752

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Email: sales@kioskmachine.net

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Address: Building B, CANBO Tech Park, Gongming, Guangming, Shenzhen, Guangdong, China 

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WhatsApp: +86 13510081752

 


FAQ

 

Q: Who are you?

A: Our company is Shenzhen Top Good Intelligent Technology Co., Ltd, was established by a team with more than 18-year experiences in kiosk designing and manufacturing. It registered under Chinese Business Laws with number 9144 0300 3058 8283 3A in 2014 with the license for Import and Export of self-service kiosks and related products.

Q: When is your working time?

A:

The production team's working time is:

Day shift:

8:00 am to 12:00 am

2:00 pm to 6:00 pm

Beijing Time

 

The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally,  you will get a response within 12 working hours.

Q: Can I have my brand shown on the screen when the kiosk been turned on?

A: Yes, you can when the order quantity is more than 100 units.

Q: How long is the warranty time?

A:  The standard warranty is 1 year. The warranty is expandable to be 5-year. When you have special requirements for the warranty, please discuss it with our sales representative.

Q: How long is the lead time?

A: The lead time is generally 30 days for self-service kiosks and vending machines, and 10 to 20 days for digital signage

 

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