What does self-service terminal mean?

A self-service terminal is simply a computer network that is provided to customers or passengers in places such as securities, banks, stations, airports, etc., and allows customers or passengers to operate by themselves without the assistance of salespersons or waiters to complete procedures such as transfers or ticket purchases. equipment.

The self-service terminal is based on the system design concept of "24-hour self-service", which can alleviate the problem of excessive flow of people in traditional business halls, make up for the lack of original business hours, and avoid the troubles of customers doing business in the business hall, making customers feel Easy, convenient and considerate service. The self-service terminal in the business hall is an extension and supplement to the service of the business hall.

In the financial industry, users can conduct account inquiries, self-service transfers, statement printing, re-registration, and self-service loss reporting services;

In the communication industry, users can enter the phone number through the terminal, and then they can conduct self-service mobile phone shutdown (reset), call bill inquiry and printing, payment, invoice printing, caller ID, GPRS and other basic services.

You can also buy a mobile phone card, password recharge receipt. Through value-added development, other value-added services such as commodity purchases can also be realized through supporting equipment.

The equipment has the advantages of saving personnel expenses, reducing operating costs, 24-hour continuous work, and error-free operation.