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Self-service Kiosk For Ordering

Self-service kiosk for ordering Advancements in technology have revolutionized the way businesses operate today, and the food service industry is no exception. Self-service kiosks have emerged as a game-changer in the food service industry, allowing customers to place orders for food and drinks...

Features

 

Self-service kiosk for ordering


Advancements in technology have revolutionized the way businesses operate today, and the food service industry is no exception. Self-service kiosks have emerged as a game-changer in the food service industry, allowing customers to place orders for food and drinks without the need for human intervention.

Self-service kiosks for ordering are essentially touch-screen machines that are equipped with customized software that lets customers browse through the menu and select their preferred dishes and beverages. The technology is intuitive, easy to use, and can be tailored to the specific needs of any business. Self-service kiosks for ordering have several advantages.

Firstly, self-service kiosks for ordering enhance the customer experience by reducing wait times and enabling faster service. Customers can place their orders quickly and efficiently, without waiting in long lines or dealing with frustrating menus. This ensures that they are able to enjoy their food and drinks without any delays, resulting in a satisfying experience.

Secondly, self-service kiosks for ordering can increase efficiency and productivity, as they can process orders faster and more accurately than human counterparts. This can be especially helpful during peak hours or busy periods, where the influx of customers can quickly overwhelm staff. By automating the ordering process, businesses can streamline operations and reduce the number of errors or miscommunications that can occur.

Thirdly, self-service kiosks for ordering are a cost-effective option for businesses, as they eliminate the need for additional staff and allow for better management of resources. Businesses can optimize their operations by using the kiosks to manage inventory, monitor sales and track trends. This allows for more targeted marketing strategies and improved customer engagement, leading to increased sales and profitability.

There are, of course, some concerns that people have raised about the implementation of self-service kiosks for ordering. For example, these machines could lead to job losses in the food service industry. However, this is a short-sighted view. In reality, the use of self-service kiosks for ordering can actually help businesses to create new roles and opportunities for staff - such as chefs or kitchen assistants - who can focus on preparing food and ensuring quality.

Overall, self-service kiosks for ordering are a valuable addition to any food service business. By leveraging the latest technology, businesses can enhance the customer experience, increase efficiency and productivity, and improve their bottom line. As the food service industry continues to evolve, it is clear that self-service kiosks for ordering will have an important role to play.

 

 

 

 

 

Kiosk configuration

 

 

Modules Description
Host

Windows or Android or Linux OS is available

i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G

RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G

Touch monitor 32inch, 27inch, 24inch
Card reader Contactless chip card
Receipt printer 80mm thermal printing

Payment terminals

POS or unattended payment terminal
Power supply 110V ~220V AC in
QR scanner Yes
Cabinet Made by CR steel, with powder coating
Customization

Color, design, logo, branding, configuration, etc.

 


Procedures for Kiosk Order

 

Inquiry 

You share your demands for the kiosk, including configuration, quantity, working scenario, etc.

1 day 

2

Quotation and terms negotiation

Our sales team will offer you the quotation according to the demands.

1 day to offer a quotation

Negotiation time mainly depends on the buyer's schedule. Our team will response within 1 day.

 

3

 Payment

Acknowledge payment according to the sales contract.

1 to 3 working days for international wire transfer.

We accept payment from the company account only, unable to receive payment from the private account. 

4

Drawing approval 

Provide drawing for approval before production

Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish the drawing. 

 

5

Components collecting

50% to 80% of the electrical devices are outsourced, we will order the components from our reliable suppliers to ensure the kiosk with good quality and stable performance.

About 7 to 25 days.

6

Production

The production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.

It usually takes about 25 days after the drawing is approved. 

Components collecting and Production are usually handled parallelly.

7

Assembly

Assemble the components and the cabinet, properly connecting the components, making sure it's easy and convenient to do maintenance in the future.

It will take about 1 to 3 days.

8

Test

After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain. 

It will take about 3 to 7 days. 

 

9

Packing

The standard package is 3 layers: poly bag, form corner protectors, and wooden case.

1 to 2 days. 

10

Shipping

Our business term is usually ex-work, but we can also help to arrange the shipping by courier, by air, by sea, or by train.

3 to 7 days by courier/ by air.

3 to 50 days by sea.

7 to 20 days by train. 

11

After-sales support

Shipping doesn't mean the order has been completed, we provide after-sales support always.

Lifetime support. 

12

Warranty

The standard warranty is 12 months after shipment.

The warranty can be extended.

12 months 

 

 


 

 

Contact us

 

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Tel: +86-755 29420029

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Phone: +86-13510081752

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Email: sales@kioskmachine.net

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Address: Building B, CANBO Tech Park, Gongming, Guangming, Shenzhen, Guangdong, China 

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WhatsApp: +86 13510081752

 


FAQ

 

Q: Who are you?

A: Our company is Shenzhen Top Good Intelligent Technology Co., Ltd, was established by a team with more than 18-year experiences in kiosk designing and manufacturing. It registered under Chinese Business Laws with number 9144 0300 3058 8283 3A in 2014 with the license for Import and Export of self-service kiosks and related products.

Q: When is your working time?

A:

The production team's working time is:

Day shift:

8:00 am to 12:00 am

2:00 pm to 6:00 pm

Beijing Time

 

The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally,  you will get a response within 12 working hours.

Q: Can I have my brand shown on the screen when the kiosk been turned on?

A: Yes, you can when the order quantity is more than 100 units.

Q: How long is the warranty time?

A:  The standard warranty is 1 year. The warranty is expandable to be 5-year. When you have special requirements for the warranty, please discuss it with our sales representative.

Q: How long is the lead time?

A: The lead time is generally 30 days for self-service kiosks and vending machines, and 10 to 20 days for digital signage

 

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