Products
Self-service Kiosk For Quick-service Restaurant
Self-service kiosks are becoming increasingly popular in Quick-Service Restaurants (QSRs). These kiosks allow customers to place their orders, customize their meals, and pay without the need for human interaction. This technology has been implemented in many fast-food chains around the world, and it is changing the way customers order and receive their food.
Features
Self-service Kiosk for Quick-service Restaurant
Self-service kiosks are becoming increasingly popular in Quick-Service Restaurants (QSRs). These kiosks allow customers to place their orders, customize their meals, and pay without the need for human interaction. This technology has been implemented in many fast-food chains around the world, and it is changing the way customers order and receive their food.
One of the main benefits of self-service kiosks for QSRs is faster service. The kiosks process orders much faster than traditional cash registers, and this reduces wait times for customers. It also frees up staff to focus on other tasks like food preparation, cleanliness and customer service. Additionally, kiosks enable restaurants to offer more choices to their customers, since they can easily add seasonal items or experiment with new menu items.
Another advantage is better order accuracy. Customers can review their orders on the kiosk screen before submitting and make any necessary adjustments. This reduces the risk of errors caused by miscommunication between staff members and the customer. It also means that customers can take their time and select exactly what they want without feeling rushed.
Self-service kiosks also offer a more personalized experience, as they provide customers with the opportunity to customize their order to their exact liking. Customers can easily modify their meal based on their dietary preferences, including everything from avoiding certain allergens to reducing salt or sugar intake. The kiosks also suggest add-ons and upsell options, which can increase the average order size and increase revenue for the restaurant.
Finally, self-service kiosks offer additional benefits beyond just the ordering process. Kiosks can provide customers with interactive experiences, such as games or promotions, that can enhance the overall experience of eating at the restaurant. Kiosks can also capture customer data, such as purchase history and customer preferences to help the restaurant create effective marketing campaigns.
In conclusion, the implementation of self-service kiosks in QSRs has brought numerous benefits in terms of faster service, better order accuracy, personalized experiences, and additional features such as games and promotions. This technology provides a more streamlined experience for customers while also increasing efficiency and revenue for QSRs. Self-service kiosks are definitely here to stay, and as technology continues to evolve, they will become even more integral in the food service industry.
Kiosk configuration
| Modules | Description |
| Host |
Windows or Android or Linux OS is available i3/i5/i7/i9 with RAM 4G/8G with SSD 128G/256G/512G RK3288/RK3399 with ROM 2G/4G/8G with EMMC 8G/16G/32G/64G |
| Touch monitor | 15inch, 17inch, 19inch, 21.5inch |
| Card reader | Contactless chip card |
| Receipt printer | 80mm thermal printing |
|
Payment terminals |
POS or unattended payment terminal |
| Power supply | 110V ~220V AC in |
| KYC | Camera, fingerprint scanner, Passport and ID scanner |
| Cabinet | Made by CR steel, with powder coating |
| Customization |
Color, design, logo, branding, configuration, etc. |
Procedures for Kiosk Order
1
Inquiry
You share your demands for the kiosk, including configuration, quantity, working scenario, etc.
1 day
2
Quotation and terms negotiation
Our sales team will offer you the quotation according to the demands.
1 day to offer a quotation
Negotiation time mainly depends on the buyer's schedule. Our team will response within 1 day.
3
Payment
Acknowledge payment according to the sales contract.
1 to 3 working days for international wire transfer.
We accept payment from the company account only, unable to receive payment from the private account.
4
Drawing approval
Provide drawing for approval before production
Once we have the payment slip, we will start to make the drawing, which takes about 5 to 7 working days to finish the drawing.
5
5
Components collecting
50% to 80% of the electrical devices are outsourced, we will order the components from our reliable suppliers to ensure the kiosk with good quality and stable performance.
About 7 to 25 days.
6
Production
The production usually means cabinet production, including metal sheet cutting, welding, riveting, sanding, powder coating, assembly, etc.
It usually takes about 25 days after the drawing is approved.
Components collecting and Production are usually handled parallelly.
7
Assembly
Assemble the components and the cabinet, properly connecting the components, making sure it's easy and convenient to do maintenance in the future.
It will take about 1 to 3 days.
8
Test
After the components and cabinet are properly assembled, we will check if the components are easy to use and maintain.
It will take about 3 to 7 days.
9
Packing
The standard package is 3 layers: poly bag, form corner protectors, and wooden case.
1 to 2 days.
10
Shipping
Our business term is usually ex-work, but we can also help to arrange the shipping by courier, by air, by sea, or by train.
3 to 7 days by courier/ by air.
3 to 50 days by sea.
7 to 20 days by train.
11
After-sales support
Shipping doesn't mean the order has been completed, we provide after-sales support always.
Lifetime support.
12
Warranty
The standard warranty is 12 months after shipment.
The warranty can be extended.
12 months
Contact us
Tel: +86-755 29420029
Phone: +86-13510081752
Email: sales@kioskmachine.net
Address: Building B, CANBO Tech Park, Gongming, Guangming, Shenzhen, Guangdong, China
WhatsApp: +86 13510081752
FAQ
Q: Who are you?
Q: When is your working time?
The production team's working time is:
Day shift:
8:00 am to 12:00 am
2:00 pm to 6:00 pm
Beijing Time
The sales team's working time is 24/7/365. Due to the possible time differences, we recommend you contact our sales team by email, and generally, you will get a response within 12 working hours.
Q: Can I have my brand shown on the screen when the kiosk been turned on?
Q: How long is the warranty time?
Q: How long is the lead time?
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